With increasing frequency, outside companies are making
unsolicited offers directed towards our customers. It has been brought
to our attention that these letters have been causing a great deal
of confusion among our customers.
A company calling itself "Domain Registry of Canada" or
"Domain Registry of America" is targeting A1 Promotions
customers to transfer their domains by renewal. They obtained our
customers' contact information through the publicly accessible WHOIS
database, and are sending renewal notices through regular mail in
an envelope and on stationary intentionally designed to appear to
be an official government notice. This is an unethical practice.
You absolutely SHOULD NOT remit any payments to "Domain Registry
of Canada" or "Domain Registry of America" in order
to renew your domain, as A1 Promotions is your official domain name
If you have or plan to register a domain through A1co.com, It is
of the utmost importance that you ignore ALL communications regarding
your domain name registrations except those sent directly from A1.
Fraud Squad Registrant Report and Recovery Action List
The following is an outline for registrants to report incidents
of solicitation and a suggested list of recovery actions they should
use to recover from the potentially adverse effects of the transaction.
Contact Payment Authority
In all likelihood, these transactions will not be processed if the
company is not able to secure payment for the transaction.
If you have already sent money to one of these companies, we suggest
contacting your bank, provider or credit card company immediately
regarding your options to have any payment you may have authorized
either stopped or reversed.
Major Credit Card Company Contact Numbers:
Visa Global Customer Assistance: 1-800-847-2911
Mastercard USA: 1-800-MC-ASSIST (1-800-622-7747)
Mastercard Canada: 1-800-307-7309
American Express: 1-800-528-4800
Diners Club USA: 800 2 DINERS (1-800-234-6377)
Diners Club Canada: 1 800 363 3333
Report Incident to A1co.com
In an effort to protect our business and your domain name registration,
weíre asking for the help of all registrants. It is
important that you contact us to report any incident of solicitation
as soon as possible. This will help A1 Promotions prevent
others like you from being deceived by this solicitation and to
aid you in the recovery of your domain.
Please report all incidents of solicitation to:
Box 363 Victoria Station
Canada H3Z 2V8
Or send us E-mail by visiting our contact page at:
Send Evidence to A1co.com
We are working with Tucows OpenSRS, our supplier and the appropriate
authorities on assessing the pursuit of legal and policy initiatives
at our disposal. Please help us by taking the time to send
evidence of these solicitations.
Samples can be sent to:
Box 363 Victoria Station
Canada H3Z 2V8
Report Incident to the Authorities
Proactively combating these sorts of unscrupulous business practices
is the only way to ensure these companies are stopped. This
will not only help you, but all registrants, to enjoy the freedom
to choose your provider and to be free from solicitations designed
to deceive or trick you.
Incidents of solicitation can be reported using the following
Check out http://www.domainscams.com
for the latest information on these sorts of solicitations.
In the United States:
Report your incident at the United States Postal Inspection Service
On-line Complaints web site at:
You can also complete the PDF Form found at:
and send the completed report to your Postmaster
or mail to:
INSPECTION SERVICE SUPPORT GROUP
222 S RIVERSIDE PLAZA STE 1250
CHICAGO IL 60606-6100
Notify Postal Inspectors at 1-800-FRAUD-IS (1-800-373-8347)
Businesses and consumers who believe they have been misled should
contact the Competition Bureau toll free at 1-800-348-5358 or visit
their web site located at: www.competition.ic.gc.ca
Report your incident using the Competition Bureau On-line Complaints
form here: http://strategis.ic.gc.ca/SSG/ct01260e.html
Review the latest information at the The RCMP website which can
be found at: http://www.rcmp.ca/scams/bfraud.htm
Thank you for your assistance!
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